Cancellation notice

In the event of an effective cancellation, the mutually received benefits are to be returned and if applicable, derived profits are to be returned. If you are unable to reimburse us either in total or partially for services or goods (e.g. plastisol transfer) received, or if in a deteriorated state, the customer must compensate us for the value depreciation. The customer shall only be liable for any diminished value of the goods resulting from anything other than what is necessary to test the functioning or functionality of the goods. “To test the functioning or functionality” is understood as testing or trying out the respective goods, as would be typical and available to you in a retail shop. Any merchandise eligible for shipping will be returned at our expense and risk. The customer is responsible for normal return shipping costs if the delivered goods are not the goods ordered and the price of the item/items to be returned does not exceed an amount of  €40.00 or in the case of a higher price, you have not yet, at the time of the return, provided reciprocity or have not paid a contractually conditioned partial payment. Otherwise the customer is not responsible for paying to ship the return. Items that are unable to be shipped will be picked up. Obligations to reimburse payments must be met within 30 days. The deadline for the customer begins when you have sent us your cancellation notice, and for us when we receive the notice.

 

 

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